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Contract Staffing Specialists,Current Opportunities, Contract Staffing Services, Contract Staffing Company
   
 

Employee Referrals Program Specialist Scottsdale, AZ  1

Reference ID2707
Job Description

 Employee Referrals Program Specialist

Scottsdale, AZ

 

CSS Staffing has an open position with our direct client in Scottsdale, AZ for an Employee Referrals Program Specialist to help administer and enhance a critical talent acquisition program. In this role, you will help lead the implementation of innovative activities and incentives that will encourage quality referral submissions from our diverse employee population. At the same time, you will ensure that each employee and candidate receives an exceptional referral experience. You will coordinate referral events, develop bonus programs, educate employees and partner with recruiters and hiring teams to achieve their referral objectives. In addition, you will work closely with our Talent Attraction Programs and Diversity teams to design marketing, promotions and special projects that will generate referrals targeted to our highest hiring needs.

 

Core Responsibilities:

  • Drive the delivery of critical recruitment program, participate in the design and implementation of referral program and policy changes
  • Drive outreach to employees and managers, educate and encourage quality referral submissions
  • Support recruiters in the execution of referral events and promotions, partner with Talent Attraction and Diversity team on referrals marketing activities
  • Identify gaps and inefficiencies in referrals processes and work to implement solutions that scale and streamline program execution
  • Execute monthly referral payout process in accordance with policy, ensure accurate bonus payments to employees
  • Provide timely response to employee and recruiter questions, resolve escalated issues and adjudicate disputes related to referral guidelines and/or eligibility
  • Develop metrics and service level agreements for core services and transactions, track and report delivery against program objectives
  • Provide backup processing support for employee referral submissions, ensure service level agreements are being met

 

The successful candidate will possess the following skills:

  • 4+ years human resources, recruiting or related experience
    Great organizational skills, able to track a high volume activity with exceptional follow through and attention to detail
  • Strong customer service orientation with a demonstrated desire to exceed expectations - ability to serve multiple customers (employees, managers, recruiters, candidates)
  • Excellent written and verbal communications skills - ability to interface with all levels of the organization, specific strength in setting and managing expectations
  • Problem solver, able to troubleshoot issues independently or escalate when appropriate - solid sense of accountability and sound personal judgment
  • Ability to learn complex processes quickly and execute with precision
  • Proficiency with MS Excel and/or Google Sheets
  • Bachelor’s degree or equivalent on the job work experience

 

Desired skills:

  • 2+ years program management experience
  • Experience with recruiting processes and systems

 

Additional Information:     

  • Start Date: ASAP
  • Assignment Length: Contract

 

 

 

 

LocationScottsdale, AZ
Job Typecontract
DurationContract
How to Apply
  Apply Online  

Please send your resume in Microsoft Word (.doc or .docx) format.

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Certified WBENC
   
"We have utilized CSS for many, many years. We don't use recruiting firms often, but when we do, CSS is at the top of the list of those I contact. The steps taken by the account executives are above and beyond those of many firms. When learning of an opportunity, CSS works directly with Human Resources and also conducts a brief interview of the hiring manager to ensure they have all of the information they require to be successful in responding to our needs, while at the same time respecting our internal processes and the value of our time. CSS works diligently to evaluate their current resources and potentially locate new candidates to ensure those whom they present to us are qualified. They thoroughly screen not only for the technical fit, but also for cultural fit... and that additional consideration is extremely important to us. Beyond this well-respected (and appreciated!) process, they add a personal touch by being there to introduce the candidate to either myself or the manager with whom their candidate is meeting. It is a company of integrity which not only respects the needs of its clients, but also those of the individuals it is placing, and CSS remains committed to the hiring process from start to finish. Many of the individuals CSS has placed with us over the years are still with the company and have proven to be strong contributors. I would recommend CSS to any organization looking for a firm truly committed to successfully supporting their needs."