Marketing Operations Project Manager
Boston, MA
We are looking for an experienced Marketing Project Manager to join our client who is a leader in its industry. The Marketing Ops Project Manager is responsible for the successful execution of cross-channel marketing campaigns that support all North America business units. This candidate will work closely with the regional marketing team in planning, coordinating, scaling and operationalizing the successful execution of cross-channel marketing efforts. This will include partnering with multiple stakeholders across the organization including Merchant Strategy, Channel Marketing, Database Marketing, Operations, Analytics and Legal. Please apply with CSS Staffing and a recruiter will contact you shortly.
Responsibilities:
· Responsible for the flawless execution of marketing campaigns across multiple channels: email, web, onsite and through third party media.
· Facilitate, coordinate and project manage cross-functional stakeholder tasks and activities. Collaborate with cross-functional team members to ensure accuracy of project tasks, on time completion, and drive resolution of issues and constraints.
· Team liaison to cross functional execution stakeholders (Database Marketing, Channel Mangers, Analytics, Marketing Managers, Product Managers, Creative Team/Agencies, Web Dev, etc.)
· Identify potential issues and develop risk mitigation strategies. Resolve problems, planning issues, and project changes/challenges. Escalate unresolved issues requiring senior management attention
· Develop master project schedules and ensure stakeholders have visibility to cross-channel program milestones.
· Ensure that creative assets are delivered to cross-functional teams on time and to specifications and monitor progress of delivered assets through legal approval, handoff, QA and launch.
· Manages one or more high-level, complex non-technical projects within the constraints of scope, quality, time, and cost, to deliver specified requirements. Projects may be strategic in nature.
· Responsibilities may include resource allocation and all phases of development life cycle (i.e. feasibility study, requirements, analysis, ROI, business plan, design, testing, and implementation planning).
· Regularly interacts with management.
· Coordinates and directs the activities of project team members.
· May be responsible for cross-functional teams. Ensures all project requirements and/or objectives are documented.
· May obtain and manage external resources required for project completion.
The ideal candidate will have:
· Bachelors degree, or foreign equivalent, in Marketing, Operations, Business Administration, or closely related field and five plus (5+) years of experience in the job offered.
· 2-3 years professional related work experience (Operations/Program Management) working in a corporate or start-up environment that involved leading cross-functional teams and demonstrating operational excellence.
· PMO trained with great understanding of multi-channel marketing and associated technologies and processes.
· Experience working effectively in a heavily cross functional, fast-paced environment, especially working across marketing teams, product and with external agencies.
· Excellent project management, organizational and interpersonal skills.
· Demonstrate a high level of professional judgment, commitment, integrity and teamwork.
· Ability to work with cross-functional teams (whether in the same or remote locations)
· Excellent problem solving skills and knowledge of when to take initiative and when to escalate
· Motivated to learn and adopt new technology and principles
· Able to independently drive projects through to completion
· Able to plan and prioritize multiple programs and tasks effectively.
· Ability to achieve project goals in a fast paced environment with multiple priorities
Additional Information:
- Start Date: ASAP
- Assignment Length: Contract
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